Thursday, January 30, 2014

Tog and Porter #1

At the same time I was trying Stitch Fix and Gwynnie Bee, I also signed up with Tog and Porter (T&P).  T&P is similar to Stitch Fix with 2 main differences: (1) you don't have to pay them any money unless you keep something they send you, and (2) in addition to filling out an online style profile, you also have a skype conversation with your personal style fairy.

I found the skype convo to be quite awkward.  My stylist looked all cute and professional sitting at her desk where I looked shlumpy and exhausted on my bed.  It didn't feel like I was chatting with a long lost friend.  It felt like I was wasting time.  I'm not sure I told her anything by skype that I couldn't have said by email or in some other online way.

Anyway, I again described my style as Boho.  She asked if that was a style that I wanted to keep.  When I said yes, she sounded somewhat disappointed.  I then told her that I love all colors - orange, pink, greens...  She squealed with excitement and said, "oh, this is going to be fun!" 

While my T&P style fairy was picking clothes for me, Stitch Fix box #1 came and was horrible, so I wrote an email to my T&P style fairy with comments about the pieces I got in the hopes that my comments would help her put together a better box.  She said that my comments were super helpful and she expressed excitement that she was going to be the one to turn this around for me!

I felt hopeful.

My T&P box came and it was horrible.  I was supposed to get 5 or more items, and I only got 4.  Strike #1.  I got:
  • Khaki pants.  Boring color.  Not boho.  
  • A grey t-shirt dress.  Boring.  Not work appropriate.  Not playground appropriate.  I don't have any other occasions.
  • A black maxi skirt.  Boring.  And, I really don't need another black skirt in my closet.
  • A blue sweater which looked like a bathrobe on me and which shed sneeze producing angora.  
I sent an email to my T&P style fairy which felt like a break up letter.  After a few days of not hearing from her, I followed up with another email because I didn't want to keep these clothes too long or I would be charged for them!  She said that we should have another skype convo where I could try on all the items in front of her and we could discuss each of them.  I told her that I wasn't interested in that.  She wanted to stay true to the integrity of the process and have a skype convo.  I again said no.

In the end, we didn't have a skype convo, I sent everything back, and I told her that I may try T&P again down the road.

Meanwhile, back in my closet, I really need some new clothes!  I resorted to my tried and true consignment stores around the bay area. 


  1. Hi Jennifer,
    I'm glad to hear I was not the only one who had a disappointing experience with T&P. After the initial Skype conversation, it took about a month until I received a box. There was nothing in the box that I liked or that fit. It was as though I hadn't even spoken to a stylist. I did email the founder of the company about the experience. So then I thought I would give them another try. Again, disappointment; better styles but the fit was off. I do enjoy Stitch Fix and have purchased nice items from them. Only once did I purchase the complete package. I have signed up for one called Keaton Row and am anxious to see what happens there.

    1. Interesting. I'd love to hear what you think of KR.

    2. Is this thread still active? I'm struggling with T&P right now and I would love to hear how your experience ended.

  2. Sorry that you're still struggling with T&P. What is going on for you? For me, I didn't go any further with them. I feel like they didn't get me, and I wasn't interested in wasting time skyping with them.